Shipping & Returns
Some items ship from different locations:
Snacks & food products: shipped from our U.S. warehouses.
Merchandise (t-shirts, mugs, etc.): custom-made and shipped directly from our production warehouse.
You may receive your order in two separate packages.
Shipping for snacks is calculated by weight at checkout.
Merchandise prices already include production & shipping — no extra charge at checkout.
As a general rule, packages are shipped within 48 hours of payment, via your preferred courier with tracking and delivery without signature. If you prefer certified delivery with signature, an additional fee will apply; please contact us before requesting this option.
Shipping costs include handling and packing fees as well as postage costs. Handling fees are fixed, while transport fees vary depending on the total weight of the shipment. We recommend grouping your items in one order. We cannot combine two separate orders, and shipping fees will apply to each individually.
We are not responsible for damage caused during transport, although we take great care to protect fragile items. Boxes are large and your items will be well protected.
Important: All sales are final. Due to food safety and hygiene reasons, we do not accept returns of food or clothing.